How Your Account Data Is Used
Our Privacy Policy links each data use to an account action you can recognise. A phone number helps us complete the phone verification step before account access; wallet details help us match a DANA, OVO, GoPay or QRIS transaction to your account; and device signals help
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us spot an unusual login. We may also record support messages, payment receipts and policy requests so we can answer accurately. We do not ask you to send a wallet PIN through support. Bank transfer and virtual account references are handled as transaction records, while BCA,
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BRI, Mandiri and BNI names may appear in a payment trail. Access depends on local law, and you can contact us through the account support route when you need clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
